Archives for: September 2012

Toshiba NB510-A1110 Netbook review after 2.5 months

Purchased from Flipkart
Order ID : OD20628201438
Item : Toshiba NB510-A1110 Netbook

The item was supplied with a poweron key which did not work properly.
Unlike most laptops, the Windows 7 starter edition used a password
After 2.5 months, the password seems to have changed remotely.
Buyer was unable to lodge a complaint on Toshiba ‘s toll free number even after spending 45 minutes and making 5 phone calls.
When the buyer visited the Toshiba authorised service centre Redington India at their office at 409, Citicentre,Patto Plaza, Panaji 403001, the office incharge refused to provide any support.

The reply from Flipkart’s customer support is given below.

Greetings from Flipkart!

Order ID : OD20628201438
Item : Toshiba NB510-A1110 Netbook (Toshiba Branded Pouch) (COMD8QKGZCETHPFR)

We thank you for your kind patience while we were checking on the issue.

Please be informed that this model comes with a in-built OS and the product key will be mentioned on the bottom of the laptop. Hence, we request you to refer to the same and do the needful.

Should you have any further issue, please revert to us and we will surely have it addressed.

We look forward to your further association with us.

Help us improve our customer service by sharing your feedback here:
https://www.surveymonkey.com/s/Flipkart-customer-feedback-survey?c=120917-005650-85

Please write back to us should you have any other questions or need further assistance.

Regards,
R**
Flipkart Customer Support
www.flipkart.com
The Online Mega Store!

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